James Lappin

Senior Policy Advisor in Knowledge, Information and Records Management
Central Digital and Data Office (CDDO) of the Cabinet Office
15:40-16:20: Adapting records management to AI, adapting AI to records management

James Lappin has been working in the field of records management for thirty years, in many different guises (as practitioner, consultant, researcher, policy advisor, blogger, podcaster and cartoonist). 

In 2023 James successfully completed his PhD research project at Loughborough University.  His thesis provides a major reassessment of records management theory. It evaluates rival records management approaches to email, sets out a new model of how organisational record systems work, and makes predictions on the likely impact of AI on records management theory and practice.